Customer Success Stories
A leading manufacturer of electromechanical, electronic and digital switches struggling with legacy systems and Excel spreadsheets turned to Solugenix to rescue a challenged Microsoft Dynamics AX implementation and implement fully integrated, real time reporting and functionality that includes Credit Manager, TXT Integrated AX Demand Planner, rfSmart Bar Coding among others. Want to know why they called us “rock
stars”?
Learn the details here ››
See how Solugenix greatly improved the integrated business processes and production costing of Catalytic Solutions, Inc., an advanced materials science company, by implementing the Microsoft Dynamics AX upgrade, configuring the Bill of Materials, Inventory, Master Planning and Production modules of Dynamics AX.
Learn the details here ››
Solar Energy Company, one of the largest manufacturers of thin film solar modules, rolled out Dynamics AX ERP as a key business application in their worldwide business operations. To address atrocious helpdesk response rates and slowing productivity, the company enlisted Solugenix and our Center of Excellence to turn around response rates and efficiency.
Learn the details here ››
A large federal bank turned to Solugenix to consolidate its multiple helpdesks, to meet or exceed the existing SLA expectations and to improve service management processes. Find out how Solugenix’s first-class helpdesk services and continuous process improvement led to a 20% increase in phone call resolution and 47% decrease in staffing needs.
Learn the details here ››
When the largest investment management company struggled with decentralized support system causing inconsistent deliveries and unavailability of support for their global base of users, Solugenix jumped in to the rescue to centralize support, establish and maintain a knowledgebase of common issues, establish a batch monitoring tool and cross-train personnel.
Learn the details here ››
1-866-749-7658 
