There’s a way to reduce costs, employ high quality senior technical resources to maintain your critical business systems, ensure high system availability, and guarantee data security to keep your business operational.
WHAT WE OFFER
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With our expertise in IT infrastructure support, you can rest easy knowing we:
- Proactively monitor your systems, server and network performance and utilization
- Ensure your data back-ups are reliable
- Secure your data and network
- Reduce your risk of major IT outages
- Lower your support costs
- Reduce your management headaches
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You have access to our state-of-the-art monitoring tools and process methodologies which align with best practices in the industry, backed by our consistently maintained technology certifications in various platforms. We specialize in capacity planning and business continuity strategies for your IT environment as it grows with your business needs.
BENEFITS & CAPABILITIES
Systems Server / Network Monitoring and Support
- Data center support services, network operations center (NOC)
- Event log monitoring, health check
- Resource monitoring
- Service availability monitoring
- Implementation and maintenance of the network infrastructure (i.e., cabling- racking/LAN/WAN/WLAN/VoIP/VPN/network security).
Server Security Management
- Security administration
- File-sharing permission administration
- User account and password policy administration
Data Protection Maintenance and Support
- Backup server setup, configuration, and troubleshooting, data backup verification, data recovery services
- Server set up and connection onto network
- Patch management
- Server service availability/troubleshooting
- Virtualization
Network Issue Resolution, Maintenance, and Support
- Basic network connectivity troubleshooting
- Wireless network configuration, alerting, firewall management
Disaster Recovery Services
- Disaster recovery review (DR exercise - retrieve/restore)
- Training and consultation services
- Data center optimization & consolidation
- Design and product recommendations, evaluations, configurations
- Capacity planning of equipment and network
Server Application Installation, Removal, and Support
- Microsoft Exchange Server email
- Microsoft Dynamics AX, SharePoint, CRM
- Non-Microsoft applications
Web Development , Hosting and Support
- Web Hosting
- Website design and development
Email Server Hosting and Support
- Microsoft Exchange/Outlook implementation and hosting
- Configure users and maintain email storage
- Email performance tuning
Remote Connectivity Maintenance and Support
- PDA server setup, Blackberry server setup, PC anywhere server, VPN server
Remote Network and Data Center Operations
- Facility and server/network infrastructure for a complete data center operations solution
Complex Network Issue Resolution, Network Optimization
- Complex network connectivity troubleshooting
- Network optimization and management - performance and bandwidth analysis
1-866-749-7658 
