Virtual Support Services for ServiceNow

It’s not always easy to find ServiceNow professionals when you need them. Finding qualified people is time-consuming, expensive and stressful.  That’s why you need an experienced technology staffing provider to help your organization find the professionals while you enjoy the freedom of not having to recruit. We have experienced ServiceNow virtual administrators and developers dedicated to supporting ServiceNow, so your team can focus on its core responsibilities.

How We Can Help

Solugenix offers comprehensive virtual admin and support services:

General Administration and Support

  • User Administration
  • Group Administration
  • Role Administration
  • Access Control List (ACL) setup
  • LDAP/SSO Integration
  • Configuration Item Updates – Manual

Application Maintenance and Support

  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Events and Notifications Management
  • Self Service Portal
  • Service Level Management
  • Service Catalog and Service Request Management

Value-added Services

  • Application Change Requests/Enhancements*
  • UI customization
  • Workflows
  • Update Set Management / Promotion
  • Unit Testing*

How it Works

We offer virtual assistants that you can fall back on whenever you need an extra hand. Our ServiceNow virtual professionals will support your ServiceNow instance, regardless of location or size of project. To better support you, we provide three flexible subscriptions to choose from:

On Demand

80 hr Monthly Subscription

160 hr Monthly Subscription

Start your subscription today! Use the form below to begin:

Where Can I Find Good ServiceNow Talent?

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Finding the best ServiceNow staff isn’t an easy task. In this infographic, we help companies uncover where are the top metro areas for good ServiceNow talent.

See it now

Infographic - Where Can I Find ServiceNow Talent

Find out more

Learn how Solugenix ServiceNow virtual admin services can augment your existing team to comprehensively support your ServiceNow instance. Want to get in touch immediately? Call 1-866-749-7658 or email us at info@solugenix.com for more information.

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